Privacy Policy at King Billy Casino

At King Billy Casino, your privacy is sacred – we guard it as fiercely as the royal treasury! This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit kingbillycasino-aus.com (the “Website“), register an account, play games, make transactions, or interact with our services.

King Billy Casino is operated by Dama N.V. (registered in Curaçao, company number 152125, address: Heelsumstraat 51, E-Commerce Park, Curaçao), holding a Curacao eGaming license № 8048/JAZ2020. We are the data controller for your personal data. By using our Website or services, you consent to the practices described here. If you do not agree, please do not register or use the site.

We may update this Policy from time to time to reflect changes in laws, technology, or our services. The updated version will be posted here with the effective date. Continued use after changes means you accept them. Check back regularly.

1. Information We Collect

We collect only the data necessary to provide our services, ensure security, comply with gambling regulations, and improve your experience. This includes:

Personal Identification Data – Name, date of birth, email address, phone number, username, and password (provided during registration).
Verification & KYC Data – Government-issued ID (passport, driver’s license), proof of address (utility bill, bank statement), selfies or other documents for identity verification, and source of funds/wealth proof when required.
Financial & Transaction Data – Payment method details (e.g., card info masked, e-wallet IDs), deposit/withdrawal amounts, transaction history.
Usage & Technical Data – IP address, device type, browser info, operating system, location data (approximate from IP), login times, pages visited, games played, bets/wins/losses.
Communication Data – Messages to support, chat logs, emails, preferences for promotions.
Cookies & Similar Technologies – See our separate Cookies Policy below for details on tracking, analytics, and advertising cookies.

We do not collect sensitive data (e.g., racial/ethnic origin, health info) unless required for responsible gaming or legal reasons.

2. How We Use Your Information

Your data helps us deliver the royal experience:

To register and manage your account, verify age (18+), and prevent underage gambling.
To process deposits, withdrawals, and transactions securely.
To verify identity, detect/prevent fraud, money laundering, or cheating (AML/KYC compliance).
To provide customer support and resolve issues.
To send service-related communications (e.g., account updates, bonus confirmations).
With your consent – to send marketing offers, promotions, newsletters, or personalized bonuses (you can opt out anytime).
To analyze site usage, improve games/services, and ensure fair play.
To comply with legal obligations, respond to authorities, or enforce our Terms.

3. Sharing Your Information

We share data only when necessary:

With service providers (payment processors, game providers, verification services, cloud hosting, analytics tools) under strict confidentiality.
With regulators, law enforcement, or courts if required by Curacao law or other jurisdictions.
In case of business transfer (merger, acquisition) – your data may transfer to the new entity.
We never sell your personal data to third parties for their marketing.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to enhance functionality:

Essential cookies – for login, session management, security.
Performance/Analytics – to understand site usage (e.g., Google Analytics).
Marketing – for personalized ads/offers (with consent).

You can manage cookies via browser settings or our cookie banner. Disabling some may limit site features.

5. Data Security

We protect your data with industry-standard measures: SSL encryption, firewalls, access controls, regular audits, and secure servers. However, no system is 100% secure – we cannot guarantee absolute protection but take all reasonable steps.

6. Data Retention

We keep your data only as long as necessary:

During your active account + a reasonable period after closure (for legal/audit purposes).
Longer if required by gambling laws, AML regulations, or disputes.
Anonymized data may be kept indefinitely for analytics.

7. Your Rights

Depending on your location and applicable laws (e.g., GDPR for EU/EEA residents):

Access, correct, or delete your data.
Object to or restrict processing.
Withdraw consent (where consent-based).
Data portability.
Lodge a complaint with a supervisory authority.

To exercise rights, contact our Data Protection Officer at [[email protected]] or via live chat. We respond within statutory timeframes (usually 30 days).

8. International Transfers

Data may transfer outside Curaçao (e.g., to EU/USA providers) with safeguards like standard contractual clauses or adequacy decisions.

9. Children’s Privacy

Our services are for 18+ only. We do not knowingly collect data from minors. If discovered, we delete it immediately.

10. Contact Us

Questions or concerns? Reach our support team 24/7 via live chat, email